Peristaltic pump repair procedure:

Please send the following information to the email address

- drive model (rear of the drive)

- serial number (underside of the drive)

- error code displayed on the display

- in the absence of an error code, please describe the symptoms

Immediately after receiving the above information, we will check the availability of spare parts and will send information about the cost and the expected time of repair.

IMPORTANT: A decontamination form should be attached to the drive.